The hotel offers amenities for your comfortable stay and unforgettable experiences
Beautiful Garden
“The hotel park was a lovely retreat, filled with vibrant flowers and playful birds that made it a perfect spot to relax.” view full review
Easy Parking Access
“The private parking facility was so convenient, allowing me to have peace of mind knowing my car was secure during my stay.” view full review
Delicious Restaurant
“I absolutely enjoyed the meals at the hotel's restaurant; the food was beautifully presented and tasted very nice.” view full review
Comfortable Beds
“The beds in my room were incredibly comfortable, providing me with a restful night's sleep after a long day of traveling.” view full review
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Fire extinguishers
Services
Room service
Housekeeping
Laundry
Welcome drink
Dining
Restaurant
Packed lunches
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's pool
Toys
Spa & Leisure
Outdoor swimming pool
Sun loungers
Aqua park
Public Bath
Shallow end
Room features
Air conditioning
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Pino 19,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
street view
Pino 19,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Market
Mercado 28
1.2
km
77500
Palapas, Cancun
930 m
Avenida Tulum
Tulum Avenue
700 m
Airport
Ka'Yok' Planetario de Cancun
1.3
km
Stadium
Beto Avila Stadium
2.7
km
Avenida Yaxchilan SM
Casa de Cultura Cancun
1.1
km
Store
Superama Bonampak
910 m
Carr. Cancún - Tulum 5
Palacio Municipal
610 m
5
Arte Garden
600 m
Church
La Puerta del Cielo
610 m
Night club
Grand Mambocafe
1.1
km
9 Av Coba
Ceviche Square
870 m
Night club
Vintage House Cancun
790 m
Cnr Avs Bonampak & Sayil Bullring SM 4A Lote 1
Plaza de Toros Cancun
1.7
km
Sam's Club Cancun
1.3
km
Avenida Puertos 32
Catedral de la Santisima Trinidad
1.8
km
Kukulkan
1.0
km
Store
Chedraui
1.7
km
Arrecifes
1.4
km
Night club
ANTIQUE Puerto Cancun
1.2
km
Shopping Area
Puerto Cancun Marina Town Center
2.0
km
Golf Course
Puerto Cancun
1.6
km
Store
Costco
2.0
km
Church
Iglesia de Nuestra Senora del Carmen
2.0
km
Av. Bonampak
Malecon Tajamar
2.4
km
Calle Fuego #2
Amigos de Sian Ka'an
1.6
km
Nearby
Square
Las Palapas
130 m
Church
Cristo Rey Church
450 m
Luum Pakul
280 m
Carretera Fed Cancun Chetumal
El Toh
300 m
Restaurants
Marisqueria Las Koras
120 m
Road Tulum - Cancun 21 Alfredo V. Bonfil
Cafe Nader
450 m
Avenida Yaxchilan Corner with Yaxchilan
Los Bisquets de Obregon
410 m
Nader Avenue 9
Onigiri Casa Poke
440 m
Av. Carlos Nader 46 Supermanzana 2A
Restaurante Casa Nader
460 m
Av. Carlos Nader # 28 SMZ 05 Dentro de Hotel Gamma Cancún Centro
100% Natural
640 m
Avenida Sunyaxchen Mza. 6
Sahara Cocina Libanesa
530 m
Calle Gladiolas Side of the Park of the Palapas Entrance of Yaxchilan
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
6.3
Location
8.2
Service
7.0
Dining
6.8
Guest reviews
7.4/10
based on 6 reviews
3.5/5
based on 480 reviews
6.9
6.9/10 based on 1386 reviews
#111 of 265 hotels in Cancun based on Tripadvisor
Jennifer
United States,
January
2024
7.8/10
The hotel was cozy and clean, with a slight damp smell in the room but nothing too bothersome. The service was exceptional despite some minor confusion due to the older building. The location was convenient, especially for those using the central bus station. The dining experience was pleasant, although slightly overpriced compared to other places in Mexico.
Rooms
7.0
The room I stayed in was clean and comfortable with older bedding.
Service
9.0
The service was outstanding and very accommodating, even at early hours.
Location
8.0
Conveniently located right across the ADO bus station, perfect for travelers needing a quick stopover.
Dining
7.0
The dining room had a lovely ambiance with peacocks and the coffee was endless, but the prices were a bit steep compared to the area.
Facilities
8.0
The hotel had a nice dining room and pleasant garden.
Roy
United Kingdom,
November
2023
7.2/10
The hotel is conveniently located across from the ADO bus station, making it central to many attractions. The rooms are basic and need some renovation, with a musty smell and small bathrooms. While the AC units are noisy, the friendly multilingual receptionist adds a welcoming touch. The dining experience offers a decent fruit plate and good coffee. The location is very convenient but might not be ideal for those uncomfortable with see-through bathroom doors.
Rooms
5.0
The rooms are basic and in need of renovation, with a musty smell and small bathrooms.
Service
8.0
The receptionist is friendly and speaks multiple languages, adding to a welcoming atmosphere.
Location
9.0
The hotel is very convenient, right across from the ADO bus station and central to various attractions.
Dining
7.0
The dining experience offers a decent fruit plate and good coffee.
Facilities
Basic facilities are available with decent dining options.
Steven
United States,
October
2023
6.6/10
My stay at the hotel was a mixed experience. The rooms were good in terms of cleanliness, but unfortunately, I had to deal with cigarette smoke and constant noise from a ringing telephone at night. The prices for the rooms were quite high, which was a downside.
Rooms
7.0
Despite the issues with cigarette smoke and noise from a ringing telephone, the rooms were good in terms of cleanliness.
Service
5.0
The service was not very helpful during my short stay, although they came to my room multiple times even when I was inside. However, being able to move around without staff interference was a plus.
Location
8.0
The location was convenient, especially if you are traveling by bus. Being across from the coach station was a plus. However, the experience of being ignored during breakfast was a letdown.
Dining
7.0
The included breakfast was very good, served in an open-air courtyard. However, the experience of being ignored while trying to have breakfast was disappointing.
Facilities
Alex
United Kingdom,
July
2023
6.8/10
My stay at the hotel was a mixed experience. The rooms were simple and dated, a bit noisy, but at least they had the configuration as booked and photographed. The service was friendly overall, although not particularly helpful at times. The location was convenient for my travels, being right next to the ADO bus terminal. The dining experience was okay but could have been improved with more training for English-speaking guests. Despite some downsides, the hotel offered a good value for money.
Rooms
7.0
The rooms had the configuration as booked and photographed.
Service
6.0
The service was friendly overall, but not particularly helpful.
Location
8.0
The location was convenient, right next to the ADO bus terminal.
Dining
6.0
The dining was okay but could be improved with more training for English-speaking guests.
Facilities
7.0
The facilities were basic but sufficient for my needs.
Stephen
United Kingdom,
June
2023
6.4/10
The hotel is conveniently located just opposite the ADO bus station, making it very convenient for travelers. The rooms, though expected to be quiet, lacked soundproofing and had a slight damp smell. The service was friendly but needed improvement in communication. The dining experience was satisfying but could offer more variety. Overall, a decent choice for a short stay due to its superb location near downtown Cancun and the bus station.
Rooms
5.0
The room was a bit disappointing, with makeshift elements like things holding up the towel rail and a slightly damp smell. However, it was not too bad considering the price.
Service
6.0
The staff was friendly but could benefit from more training, especially for English-speaking guests.
Location
8.0
The hotel's location is superb, just across from the ADO bus station, ideal for quick access to transportation. The staff were pleasant and efficient, making it a convenient choice for exploring downtown Cancun.
Dining
7.0
The dining experience was good, with a satisfying breakfast including a variety of fruits, toast, and coffee. However, more options could enhance the experience.
Facilities
6.0
The hotel offers basic facilities, nothing extraordinary but sufficient for a short stay.
Julia
United States,
April
2023
7.8/10
I stayed at this hotel and had a mixed experience. The rooms, with a thatched roof and open to the garden, were outstandingly beautiful. However, they were simple and dated, and a bit noisy, especially the further away I was from the reception. I had a room on the second floor, which was a nice touch.
Rooms
7.0
The rooms were outstandingly beautiful with a thatched roof and open to the garden, but some were simple and dated, and a bit noisy.
Service
9.0
The service was exceptionally friendly, especially the waiters in the dining room. They were warm and friendly, making my stay more enjoyable. The hotel's proximity to the Ado Bus Station and central areas was very convenient for exploring different places.
Location
8.0
The location was perfect, right next to the Ado Bus Station. It was also nice, with great staff around. However, the pricing was higher compared to other places in Mexico.
Dining
7.0
The dining experience was satisfactory. I enjoyed the breakfast included, consisting of a fruit plate with various fruits, fruit juice, and good coffee. The service was a bit slow, but the quality of the food made up for it.
Facilities
8.0
The hotel facilities were nice, with a lovely garden, pool, and parklike area. However, the pricing was a bit on the higher side.
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