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Hotel Plaza Caribe Cancun, Cancun

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From48US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Pino 19, Cancun, Mexico, 77500

Hotel Plaza Caribe has over 32 years of experience in providing tourist and business accommodations in Cancun. This 3-star aparthotel is strategically located in downtown Cancun, making it accessible for both leisure travelers and business guests. The hotel is situated at the intersection of Uxmal and Tulum Avenues, surrounded by local shops, eateries, and cultural attractions. With a commitment to excellent service and a welcoming atmosphere, it caters to the diverse needs of its guests.

Location

Hotel Plaza Caribe's central location in downtown Cancun places guests close to various cultural sites, shopping areas, and conveniences such as pharmacies and travel agencies. The Cancun bus terminal is nearby, offering connections to the entire Yucatan Peninsula, including Belize and Mexico City. Guests can access popular attractions and archaeological sites with ease, enhancing their travel experience.

Rooms

Hotel Plaza Caribe offers 134 air-conditioned rooms, including 7 suites, with comfortable and fresh decorations. Each room features essential amenities such as free WiFi, flat-screen TVs with satellite channels, and private bathrooms equipped with free toiletries and hair dryers. Many rooms overlook the pool area or tropical gardens, providing a relaxed atmosphere. The design and layout cater to both families and individual travelers.

Eat & Drink

The hotel includes an on-site restaurant that serves a variety of meals, including Italian and Mexican dishes, ensuring quality dining experiences. A snack bar is also available for light meals and refreshments throughout the day. Guests can enjoy a family-friendly pool area with lounging options. There are several food consumption centers surrounding the hotel, offering a range of local culinary delights.

Leisure & Business

Guests can take advantage of the hotel's outdoor swimming pool, children's playground, and fitness center for leisure activities. The hotel also features a business center with basic services and conference space measuring 646 square feet, suitable for business meetings or events. Two PCs at the front desk provide printing services upon request, catering to business travel needs.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Family Room
Max:
2 persons
30 m² 
Bed options:
4 Single beds
Shower
Air conditioning
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Deluxe King Room
Max:
2 persons
15 m² 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Superior Double Room
Max:
4 persons
15 m² 
Bed options:
2 Double beds
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Center
Cancun 1.3 mi
Airports
Isla Mujeres (ISJ) 10.4 mi
Cancun (CUN) 11.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Fire extinguishers

Services

  • Room service
  • Housekeeping
  • Laundry
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Packed lunches

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's pool
  • Toys

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Aqua park
  • Garden area
  • Public Bath
  • Shallow end

Room features

  • Air conditioning
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Pino 19, Cancun, Mexico, 77500
Map view
street view
Pino 19, Cancun, Mexico, 77500
Nearby
Square
Las Palapas
500 ft
Church
Cristo Rey Church
1500 ft
Luum Pakul
1000 ft
Carretera Fed Cancun Chetumal
El Toh
1000 ft
Restaurants
Marisqueria Las Koras
400 ft
Road Tulum - Cancun 21 Alfredo V. Bonfil
Cafe Nader
1500 ft
Avenida Yaxchilan Corner with Yaxchilan
Los Bisquets de Obregon
1400 ft
Nader Avenue 9
Onigiri Casa Poke
1500 ft
Av. Carlos Nader 46 Supermanzana 2A
Restaurante Casa Nader
1600 ft
Av. Carlos Nader # 28 SMZ 05 Dentro de Hotel Gamma Cancún Centro
100% Natural
2100 ft
Avenida Sunyaxchen Mza. 6
Sahara Cocina Libanesa
1800 ft
Calle Gladiolas Side of the Park of the Palapas Entrance of Yaxchilan

Reviews and Ratings

Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
6.3
Location
8.2
Service
7.0
Dining
6.8
Guest reviews
7.4/10
based on 6 review
3.5/5 based on 480 review
6.6
6.6/10based on 1759 review
#111 of 265 hotels in Cancun based on Tripadvisor
Jennifer
United States of America, January  2024
7.8/10

The hotel was cozy and clean, with a slight damp smell in the room but nothing too bothersome. The service was exceptional despite some minor confusion due to the older building. The location was convenient, especially for those using the central bus station. The dining experience was pleasant, although slightly overpriced compared to other places in Mexico.

Rooms
7.0
The room I stayed in was clean and comfortable with older bedding.
Service
9.0
The service was outstanding and very accommodating, even at early hours.
Location
8.0
Conveniently located right across the ADO bus station, perfect for travelers needing a quick stopover.
Dining
7.0
The dining room had a lovely ambiance with peacocks and the coffee was endless, but the prices were a bit steep compared to the area.
Facilities
8.0
The hotel had a nice dining room and pleasant garden.
Roy
United Kingdom, November  2023
7.2/10

The hotel is conveniently located across from the ADO bus station, making it central to many attractions. The rooms are basic and need some renovation, with a musty smell and small bathrooms. While the AC units are noisy, the friendly multilingual receptionist adds a welcoming touch. The dining experience offers a decent fruit plate and good coffee. The location is very convenient but might not be ideal for those uncomfortable with see-through bathroom doors.

Rooms
5.0
The rooms are basic and in need of renovation, with a musty smell and small bathrooms.
Service
8.0
The receptionist is friendly and speaks multiple languages, adding to a welcoming atmosphere.
Location
9.0
The hotel is very convenient, right across from the ADO bus station and central to various attractions.
Dining
7.0
The dining experience offers a decent fruit plate and good coffee.
Facilities
Basic facilities are available with decent dining options.
Steven
United States of America, October  2023
6.6/10

My stay at the hotel was a mixed experience. The rooms were good in terms of cleanliness, but unfortunately, I had to deal with cigarette smoke and constant noise from a ringing telephone at night. The prices for the rooms were quite high, which was a downside.

Rooms
7.0
Despite the issues with cigarette smoke and noise from a ringing telephone, the rooms were good in terms of cleanliness.
Service
5.0
The service was not very helpful during my short stay, although they came to my room multiple times even when I was inside. However, being able to move around without staff interference was a plus.
Location
8.0
The location was convenient, especially if you are traveling by bus. Being across from the coach station was a plus. However, the experience of being ignored during breakfast was a letdown.
Dining
7.0
The included breakfast was very good, served in an open-air courtyard. However, the experience of being ignored while trying to have breakfast was disappointing.
Facilities
Alex
United Kingdom, July  2023
6.8/10

My stay at the hotel was a mixed experience. The rooms were simple and dated, a bit noisy, but at least they had the configuration as booked and photographed. The service was friendly overall, although not particularly helpful at times. The location was convenient for my travels, being right next to the ADO bus terminal. The dining experience was okay but could have been improved with more training for English-speaking guests. Despite some downsides, the hotel offered a good value for money.

Rooms
7.0
The rooms had the configuration as booked and photographed.
Service
6.0
The service was friendly overall, but not particularly helpful.
Location
8.0
The location was convenient, right next to the ADO bus terminal.
Dining
6.0
The dining was okay but could be improved with more training for English-speaking guests.
Facilities
7.0
The facilities were basic but sufficient for my needs.
Stephen
United Kingdom, June  2023
6.4/10

The hotel is conveniently located just opposite the ADO bus station, making it very convenient for travelers. The rooms, though expected to be quiet, lacked soundproofing and had a slight damp smell. The service was friendly but needed improvement in communication. The dining experience was satisfying but could offer more variety. Overall, a decent choice for a short stay due to its superb location near downtown Cancun and the bus station.

Rooms
5.0
The room was a bit disappointing, with makeshift elements like things holding up the towel rail and a slightly damp smell. However, it was not too bad considering the price.
Service
6.0
The staff was friendly but could benefit from more training, especially for English-speaking guests.
Location
8.0
The hotel's location is superb, just across from the ADO bus station, ideal for quick access to transportation. The staff were pleasant and efficient, making it a convenient choice for exploring downtown Cancun.
Dining
7.0
The dining experience was good, with a satisfying breakfast including a variety of fruits, toast, and coffee. However, more options could enhance the experience.
Facilities
6.0
The hotel offers basic facilities, nothing extraordinary but sufficient for a short stay.
Julia
United States of America, April  2023
7.8/10

I stayed at this hotel and had a mixed experience. The rooms, with a thatched roof and open to the garden, were outstandingly beautiful. However, they were simple and dated, and a bit noisy, especially the further away I was from the reception. I had a room on the second floor, which was a nice touch.

Rooms
7.0
The rooms were outstandingly beautiful with a thatched roof and open to the garden, but some were simple and dated, and a bit noisy.
Service
9.0
The service was exceptionally friendly, especially the waiters in the dining room. They were warm and friendly, making my stay more enjoyable. The hotel's proximity to the Ado Bus Station and central areas was very convenient for exploring different places.
Location
8.0
The location was perfect, right next to the Ado Bus Station. It was also nice, with great staff around. However, the pricing was higher compared to other places in Mexico.
Dining
7.0
The dining experience was satisfactory. I enjoyed the breakfast included, consisting of a fruit plate with various fruits, fruit juice, and good coffee. The service was a bit slow, but the quality of the food made up for it.
Facilities
8.0
The hotel facilities were nice, with a lovely garden, pool, and parklike area. However, the pricing was a bit on the higher side.
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Rooms and Guests2 Guest, 1 Room